NINFINITY

Privacy Policy

Last updated 13 November 2026

This policy explains what personal data Ninfinity LLC (“Ninfinity”, “we”) collects when you use ninfinity.io, the signals dashboard, our Telegram group and bots, and the Ninfinity Intelligence assistant, and what we do with it. Ninfinity LLC is responsible for this data. Questions go to [email protected].

What we collect

  • Account details. Your name, email address and password. We store passwords only as a one-way hash. We also record when you sign in, failed sign-in attempts (to protect your account) and the IP address used to create your account.
  • Subscription details. Your plan, billing period, subscription status and renewal dates, and the customer ID our payment processor assigns. Card details go straight to Stripe; we never see or store them.
  • Telegram details. When you join the signals group or connect the assistant: your Telegram user ID, username and first name.
  • Assistant content. The messages you send to Ninfinity Intelligence and its replies, and anything you choose to share with it, such as portfolio screenshots, statements or your investor profile.
  • Usage data. How much AI processing each request used and what it cost, which runs your monthly allowance and fair-use limits.
  • Requests you send us. If you ask about Multi-Desk: the name, email, company, team size and message you submit.
  • Technical data. Our servers and our network provider, Cloudflare, process your IP address and basic request details to deliver the site and protect it from abuse.

How we use it

  • to create and secure your account and sign you in;
  • to take payments and manage your subscription;
  • to give you access to the signals group and the assistant, and to remove it when a subscription ends;
  • to answer your questions in the assistant, using your recent conversation and anything you shared as context;
  • to run the monthly AI allowance and keep the Service reliable;
  • to reply to your requests and send service messages about your account or these policies;
  • to meet legal, tax and accounting obligations.

We do not sell your personal data and do not use it for advertising.

If you are in the EU or UK, we rely on these legal bases: performing our contract with you, our legitimate interests (security, fraud prevention and reliability), legal obligations (such as tax records), and your consent where we ask for it.

Who we share it with

  • Stripe, our payment processor. For some purchases Stripe’s Link acts as the reseller and handles the payment under its own privacy policy.
  • Telegram, which delivers the signals and hosts the assistant chat. Other members of the signals group may be able to see your Telegram name.
  • AI providers. Messages you send to the assistant, and anything you share with it, go through OpenRouter to the model providers that write the answers, including Anthropic, OpenAI and Google, and to a web-search provider when a question needs live information. They receive this content to produce the response.
  • Hosting and infrastructure. Hetzner hosts our servers in Germany. Cloudflare delivers the site. Google provides our email and the web fonts used on ninfinity.io.
  • Authorities, when the law requires it, or to protect our rights or the safety of our users.
  • A buyer or successor, if Ninfinity’s business is sold or reorganised, under this policy.

Where your data is processed

Our servers are in Germany. Stripe, OpenRouter, the AI providers, Telegram and Cloudflare may process data in the United States and other countries, under their own data-protection terms.

How long we keep it

We keep your account, subscription and Telegram details while your account exists. Assistant conversations are kept so the assistant can follow the thread; send /clear to the assistant at any time to delete your conversation history.

If you ask us to delete your account, we delete or anonymise your data, except records we must keep by law, such as billing and tax records.

Cookies

ninfinity.io sets one cookie: a secure sign-in cookie that keeps you signed in for up to 30 days. It is strictly necessary, so we do not ask for consent. We do not use advertising or analytics cookies.

Our pages load fonts from Google Fonts, which receives your IP address. Stripe sets its own cookies on its checkout and billing pages.

Your rights

Depending on where you live, you can ask to access, correct, delete or receive a copy of your personal data, object to or restrict how we use it, and withdraw consent. Email [email protected] from the address on your account and we will respond within one month. You can also complain to your local data-protection authority.

California residents: we do not sell or share personal information for cross-context behavioural advertising.

Security

We use HTTPS throughout, store passwords as one-way hashes, limit access to personal data to the people who run the Service, and temporarily lock accounts after repeated failed sign-ins. No system is perfectly secure, so please use a strong password that you do not use anywhere else.

Children

Ninfinity is not for anyone under 18, and we do not knowingly collect data about children.

Changes to this policy

We may update this policy. We will post the new version on this page with a new date, and we will email subscribers about material changes.

Contact

Ninfinity LLC · [email protected]